Collections Specialist - Loss Mitigation vacancy at Regions Financial Corporation in Hoover

Regions Financial Corporation is at present recruited Collections Specialist - Loss Mitigation on Thu, 27 Jun 2013 20:47:29 GMT. Conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. Collect delinquent payments, working with customers to prevent liquidation while minimizing company interest losses. Document activity. Qualifications Responsibilities -Answer phone calls from customers, attorneys, and other bank departments regarding Loss Mitigation requests...

Collections Specialist - Loss Mitigation

Location: Hoover, Alabama

Description: Regions Financial Corporation is at present recruited Collections Specialist - Loss Mitigation right now, this vacancy will be situated in Alabama. More details about this vacancy opportunity kindly see the descriptions. Conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. Collect delinquent payments, working wit! h customers to prevent liquidation while minimizing company interest losses. Document activity.

Qualifications

Responsibilities

• Answer phone calls from customers, attorneys, and other bank departments regarding Loss Mitigation requests and verify this information through bank systems.
• Determine if customer’s situation is a short or long term hardship and if it qualifies for Loss Mitigation.
• Monitor team email boxes to respond to customers and other bank departments regarding Loss Mitigation requests.
• Complete referral sheet for Loss Mitigation Processors and mail the appropriate package to the customer.
• Assist in completing files by calling customers to follow up on items requested, ordering original loan files, etc. while updating all bank systems.

Qualifications

• Excellent listening skills, with effective written and oral communication skills.
• 3+ years of collect! ions experience and a strong knowledge of and ability to commu! nicate all applicable laws and statutes as they pertain to collection efforts.
• Experience with and knowledge of extensions, forbearances, re-aging accounts, short sales, and deed-in-lieu.
• Constant focus on customer service.
• Ability to multi task and work in a fast paced production environment.
• Ability to work proactively, independently, and in a team environment.
• Will work 8 hour shifts totaling 40 hours per week. Schedule will include one night per week: 12:30 â€" 9:00 pm (to be worked Monday â€" Thursday). Some weekend hours also required.

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If you were eligible to this vacancy, please send us your resume, with salary requirements and a resume to Regions Financial Corporation.

Interested on this vacancy, just click on the Apply button, you will be redirected to the official website

This vacancy will be opened on: Thu, 27 Jun 2013 20:47:29 GMT

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